Terms and Conditions

These site terms explain the main rules, rights, restrictions, and responsibilities that apply when you access or use JackpotRabbit Casino’s website, create or use a player account, play games, participate in promotions, or use related services (together, the “Services”).

By visiting the website, registering an account, or using any part of the Services, you agree to follow these conditions of use. If you do not agree, please do not use the Services.

These rules are written to be clear and practical. They are not meant to be intimidating, but they do set important expectations for both you and JackpotRabbit Casino.

Who Can Use the Platform (Adults Only)

JackpotRabbit Casino is intended for adults only.

To use the Services, you must:

• Be at least the legal gambling age in your jurisdiction (commonly 18 years of age or older, and 21 years of age or older in select jurisdictions).
• Be permitted to access online casino-style entertainment where you are physically located.

It is your responsibility to understand and follow the laws and regulations that apply to you. JackpotRabbit Casino may restrict or refuse access in certain locations, and availability can change over time.

Creating an Account: What We Expect

To access certain features, you will need to register a player account. When you create and maintain an account, you agree that:

• The information you provide is accurate, current, and belongs to you.
• Your account is registered in your legal name.
• You will keep your contact details updated (such as your email address and phone number).
• You will follow any limits we set on the number of accounts a player may hold or use.

Creating multiple accounts to gain an advantage (for example, to claim promotions more than once) is not allowed.

Identity Checks and Verification (KYC)

To protect players and meet compliance needs, JackpotRabbit Casino may ask you to verify certain details before allowing full access to features like redemptions, withdrawals, or specific promotions.

Verification requests may include information or documents that confirm:

• Your identity and age
• Your address or location
• That you own or control a payment method used on the account
• Other details needed to prevent fraud, misuse, or prohibited access

If requested, you agree to provide accurate information within a reasonable timeframe. If verification cannot be completed, some features may be limited, delayed, or unavailable.

Your Account Is Your Responsibility

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you authorized it.

Your account must not be:

• Shared with another person
• Sold, transferred, or assigned
• Used on behalf of someone else

If you believe your account has been compromised, contact support as soon as possible using the details in the “Contact information” section below.

Deposits, Withdrawals, and Account Balances

JackpotRabbit Casino may offer different funding methods, which can include ACH, Visa, MasterCard, American Express, and Apple Pay. Availability can vary based on factors such as your location, your device, your bank, and provider requirements.

When you use payment and balance features, you agree that:

• Processing times, minimums, maximums, and eligibility rules may vary by method and may change.
• Transactions may be reviewed before approval, including for fraud prevention, verification, and responsible play checks.
• We may request additional information before processing certain transactions, including withdrawals or redemptions.

If your balance or transaction history appears incorrect due to a system issue, we may temporarily restrict activity on the account while we review and correct the issue in a fair and reasonable way.

Bonuses and Promotions: Extra Rules May Apply

JackpotRabbit Casino may offer bonuses, promotions, free spins, and other offers. These are optional, and they typically come with additional promotion-specific terms (“bonus terms”) that you must follow.

Depending on the offer, bonus terms may include:

• Eligibility and location requirements
• Time limits to claim or use an offer
• Wagering or playthrough requirements (for example, a 1x playthrough on bonus Super Coins)
• Game restrictions or exclusions
• Limits on conversions, redemptions, or withdrawals where applicable
• Limits such as “one per person,” “one per household,” or similar safeguards

Some offers may only be available in certain parts of the United States, and excluded jurisdictions may apply. In addition, players in California may be limited to Game Coins mode only and may not be able to use Super Coins.

For details about how a specific offer works, review the promotion’s terms before participating, and see our dedicated offer rules at “Bonus Terms” (internal link: /bonus-terms).

Game Coins, Super Coins, and Redemptions (Sweepstakes-Style Play)

JackpotRabbit Casino may offer multiple play modes, including social casino-style play and sweepstakes-style play. The platform may reference “Game Coins” and “Super Coins,” and different rules can apply depending on the mode you are using.

Important redemption notes may include:

• Minimum thresholds may apply (for example, 100 Super Coins for cash prize redemptions, or 25 Super Coins for gift card prize redemptions).
• Redemption requests may require successful verification before approval.
• We may review gameplay and account activity to help protect against fraud, bonus misuse, or prohibited behavior.

Coin values, redemption rules, and eligibility can change, and they may vary based on location or regulatory requirements.

Game Availability and Access Can Change

We aim to provide a smooth, enjoyable experience, but we do not promise uninterrupted access to the website or any specific game, feature, or promotion.

Availability can be affected by:

• Your location, device, browser, or operating system
• Scheduled maintenance and upgrades
• Game studio updates, licensing changes, or software provider availability
• Technical issues, outages, or third-party service interruptions

JackpotRabbit Casino may add, remove, suspend, or limit games, promotions, or features at any time for operational, technical, or compliance reasons.

Fair Play Standards (And What’s Not Allowed)

Using the Services means playing fairly and using the platform as intended. Prohibited behavior includes, but is not limited to:

• Using the Services for unlawful purposes
• Providing false, misleading, or incomplete information
• Fraud, collusion, or attempted manipulation of games, promotions, or systems
• Chargeback abuse or intentionally disputing valid transactions
• Bonus abuse, including using multiple accounts or coordinated activity to gain promotional advantages
• Using bots, scripts, automation tools, or unauthorized software
• Attempting to exploit errors, glitches, or vulnerabilities
• Allowing someone else to use your account or using someone else’s account

If you notice an issue that looks like a bug or game error, the right step is to stop play and contact support so it can be reviewed.

When We May Limit Access, Pause Activity, or Close an Account

To protect players and the integrity of the Services, JackpotRabbit Casino may take reasonable action when we believe the platform rules have been broken, verification is incomplete, or misuse may have occurred.

Actions may include:

• Refusing or limiting service in certain cases
• Removing access to specific games, features, or promotions
• Placing withdrawals, redemptions, or transactions on hold for review
• Suspending promotional benefits when misuse is suspected
• Suspending or closing an account where appropriate

We aim to handle reviews in a balanced way and based on the information available, including account history, verification status, and platform security signals.

Errors, Mistakes, and Technical Issues

From time to time, the Services may display incorrect information or experience technical problems. This could include:

• Incorrect balances or transaction displays
• Promotion or bonus crediting errors
• Game malfunctions, interrupted sessions, or communication failures
• Mistakes caused by system updates, provider feeds, or connectivity issues

If an obvious error occurs, JackpotRabbit Casino may correct it and adjust the related account records in a fair and reasonable way. If you believe something is wrong on your account, please contact support promptly.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If gambling stops feeling fun, it is a good time to pause and seek support.

JackpotRabbit Casino may offer responsible gaming tools and account controls, such as limits or cooling-off options, depending on availability and your location. For more information, review our “Responsible Gaming” page (internal link: /responsible-gaming).

Intellectual Property: Using Our Site Content

The website, including its design, branding, logos, text, graphics, and software elements, is owned by JackpotRabbit Casino or used under license from our partners.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except for normal personal use of the Services.

Third-Party Providers and Linked Services

Some parts of the Services may be provided by third parties, including game studios, payment providers, identity verification services, analytics tools, and other technical partners.

Because of this:

• Certain features may depend on third-party availability and may change without notice.
• Some services may be subject to additional provider requirements.
• Links to third-party sites (if offered) are provided for convenience, and those sites may have their own terms and privacy practices.

Limitation of Liability (Plain-English Version)

JackpotRabbit Casino works to provide a reliable platform, but we are not responsible for losses or damages caused by issues outside our reasonable control or by misuse of the Services.

This may include, for example:

• Service interruptions, delays, or system downtime
• Device incompatibility or user error (such as entering incorrect details)
• Failures or delays caused by third-party providers (payment, hosting, verification, or game providers)
• Events that cannot reasonably be controlled, such as major outages or natural disasters

Nothing in these terms limits rights that cannot be limited under applicable law.

No Guarantees: “As Is” and “As Available”

The Services are provided on an “as is” and “as available” basis. That means we cannot guarantee that the website, games, or features will always be available, uninterrupted, timely, secure, or error-free.

We may also need to update, modify, or pause parts of the Services to improve performance, address security concerns, or meet operational requirements.

Updates to These Terms

JackpotRabbit Casino may update these site terms from time to time. The most recent version posted on the website will apply from the date it is published, unless we state otherwise.

You are encouraged to review this page periodically. Continuing to use the Services after updates are posted means you accept the revised terms.

Related Policies You Should Review

Depending on how you use the platform, additional policies may apply. These can include:

• Privacy Policy (internal link: /privacy-policy)
• Cookie Policy
• Bonus Terms
• Anti-Money Laundering and Know Your Customer policy or disclosures, where applicable

These related policies help explain how we handle data, promotions, and player protection in more detail.

Contact Information

If you have questions about these terms, your account, or how the Services work, you can contact JackpotRabbit Casino support by email at support@jackpotrabbitcasino.com. If live chat is available on the site at the time you visit, you can also reach us there.

Using the platform is meant to be straightforward and enjoyable, and these rules exist to set clear expectations for everyone. By continuing to access or use JackpotRabbit Casino’s Services, you agree to follow the terms and any related policies that apply to your play.